87371

Expense Report Approval Workflow Failure

Expense report administrator is getting an email that the expense report approval workflow failed. The email looks similar to this:

Assignment for Approval Step 1 could not be created for Expense Reports -.
Reason: Employee xxxx is Inactive
Responsibility: Expense Group System Administrator is the responsibility for step 1 in the approval workflow.

OR

Assignment for Approval Step 1 could not be created for Expense Reports -
Reason: Employee xxxx is Terminated
Responsibility: Expense Group System Administrator is the responsibility for step 1 in the approval workflow.

Cause:

Vision is doing this because the engine is trying to make an assignment to an inactive/terminated employee.

Resolution: 

To prevent these failure emails from generating:  

1. Go to the Employee Info Center.
2. Bring up the employee records for all terminated and inactive employees associated with the email error.  
3. On the Expense tab set the Administration Level = Staff.  
4. Click Save.

Note: This procedure is in place because customers asked that we notify the Administrators whenever the engine tries to assign an approval to either a terminated employee or an inactive employee.