The billing amount could not be calculated
KB Article #:
82080
Summary:
The billing amount could not be calculated
Description:

When entering a vendor invoice to a project, a popup appears that says "The billing amount could not be calculated. Do you want to continue?"



Resolution:
This message indicates that the system is unable to apply a billing amount to the WIP entry when looking at the billing rate table.
  1. Go to the Project Command Center
  2. Go to the billing tab, and edit the billing rate table
  3. In the rate table, go to the Expense or Consultant tab, depending on the activity type of the vendor invoice (you may want to review both, though)
  4. This message usually occurs when there is no markup %, and the pass through box is unchecked
  5. If you want your expenses/consultants to be marked up, then enter the % in the top left box
  6. If you want to bill your expense/consultants at cost, then check the Pass Through box on a new row, without selecting a vendor or activity. See the attached screen shot for an example of setting all consultants as pass through
  7. If the rate table has a markup or is set up for pass through, check the date range in the top right, and make sure that the correct rate table is selected on the phase you are entering the vendor invoice to
Please contact Ajera Customer Care if you are still unable to eliminate this message.

 
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