| KB Article #: |
79397
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| Summary: |
Credit Card charges were imported twice.
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| Description: | Credit Card charges were imported twice into Credit Card Reconciliation. Now there are duplicate charges in the credit card pane on Expense Report screen.
Resolution:
The import file can be removed by going to Credit Card Reconciliation > Other Actions > Import History. However, this will undo everything that is included in the import batch. Make sure that none of the imported charges have been selected/added to any expense reports. If some of the imported charges have been added already on expense reports and have been posted, import a negative charge for the duplicate charge showing in Credit Card Reconciliation. Clear the duplicate charge and the negative charge.
Note: To prevent this from happening, import the Transaction ID. Vision will not allow the import of the same credit card charge using the same Transaction ID.
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