56351

Why isn't the Open New W-2 Quarter option showing under the Utilities menu?

Cause:

• The user does not have the required rights for this utility under Configuration > Security > Roles.
• The Payroll Module is not activated. 

Resolution:
Option #1:

• Verify if there is an existing user with the necessary security rights to access and run the Open New W-2 Quarter utility.

Option #2: Update the user’s security rights to allow access to this utility:

1. Navigate to Configuration > Security > Roles
2. Select the Role to modify.
3. On the General Tab, under the Utilities Node, select Open New W-2 Quarter.
4. Click Save

Option #3: Enable the Payroll Module

1. Navigate to Configuration > General > Company Settings > General tab. 
2. Check box for Enable Payroll Module. 
3. Click Save.
4. Log out and back into program.
5. Confirm the role has access to the utility. 
   Note: If the checkbox for Enable Payroll Module does not appear, contact your Account Manager to purchase the Payroll application.