Resolution: Two transactions need to be created: one an Accounts Payable voucher and the other, a cash receipt to nullify the effect.
A. Steps for creating Accounts Payable voucher:
- Create an Accounts Payable Voucher from transaction center.
- Use the voucher lookup option to copy in the original voucher information.
- Change the number in the Amount field to represent the amount of the refund from the vendor. Enter this amount as a negative number.
- Enter a second line and reference a holding account (usually a 100.00 or 200.00 level account).
- Enter the amount of the refund as a positive number. The result is a net zero Accounts Payable voucher that credits (reduces) the expense and debits the holding account.
B. Steps to create cash receipt transaction:
- Create a cash receipt transaction.
- Reference the holding account that was used in the Accounts Payable Voucher transaction entry file and enter the amount of the refund as a positive number. The result is a cash receipt that debits (increases) the cash account and credits the holding account, thus clearing the balance in this account.