Symptoms or Error

When launching an application or desktop via an Internet Browser (Google Chrome, 
Firefox, Internet Explorer, etc.) users are prompted to save or download the ".ica" file.

ICA file is downloaded during the process. After the ICA file is downloaded, enable the browser 
to open similar files automatically.

Note: Instructions below are similar for other OS's when using Google Chrome, Firefox, or Edge 
Browsers.

Internet Explorer:

1. Navigate to the Citrix Workspace Store or Citrix Storefront Store
2. Select the resource you are trying to access - Application or Desktop
3. You will receive a notification on the bottom of the browser to "Open, Save, Cancel"
4. Select the Save.
5. The download bar will now show to "Open, Open Folder, View Downloads",
6. Select the drop-down list next to "Open" and select "Open With"
7. Find and select "Connection Manager"

 

 

1. Navigate to the Citrix Workspace Store or Citrix Storefront Store
2. Select the resource you are trying to access - Application or Desktop
3. Chrome will prompt a dialog box to save the '".ica" file
4. Hit save to save it in the "Downloads folder"
5. On the bottom left you will see the file, click the "^" which is the drop-down list for the file in the 
download bar and select "Always Open Files of This Type"

1. Navigate to the Citrix Workspace Store or Citrix Storefront Store
2. Select the resource you are trying to access - Application or Desktop
3. Firefox will prompt you with a dialog box to save the '".ica" file
4. Select "Do this automatically for files like this from now on"
5. Select "Open With" and click "Browse"
6. Select "Connection Manager"

 

1. Navigate to the Citrix Workspace Store or Citrix Storefront Store
2. Select the resource you are trying to access - Application or Desktop
3. Edge automatically saves the file to the downloads folder by default
4. On the bottom left you will see the file, click the "..." which is the drop-down list for the file in the 
download bar and select "Always Open Files of This Type"

 

Opera Browser:

1. Navigate to the Citrix Workspace Store or Citrix Storefront Store
2. Select the resource you are trying to access - Application or Desktop
3. Opera automatically saves the file to the downloads folder by default
4. On the top right you will see the downloads icon, click on the the "..." which is the drop-down list 
for the file in the download bar and select "Always Open Files of This Type"

Associate .ica File Type With Citrix Connection Manager

1. On Windows computers, go to Control Panel > Settings > Apps > Default 
apps > Choose default apps by file type
2. Under Name, find .ica file type.
3. Ensure that the current default is set to Citrix Connection Manager. If not, click Change 
program and choose Citrix Connection Manager.

Note: Connection Manager is the wfcrun32 file located as C:\Program Files (x86)\Citrix\ICA 
Client\wfcrun32.exe