Reissue Paper Check for a Rejected Direct Deposit Payroll
KB Article #:
110293
Summary:
Reissue Paper Check for a Rejected Direct Deposit Payroll
Description:
The Payroll Person needs to print a paper check from CE to pay an employee whose direct deposit for payroll got rejected by the bank.
 
Resolution:
 
The standard solution is to void the direct deposit payroll check and re-do the payroll check with Direct Deposit code disabled temporarily. See the KB article, How to Run a Physical Check for Payroll Instead of Direct Deposit after voiding the original payroll check.
 
An alternative, practical solution is to keep the original payroll check posted to retain all payroll, Job Cost and GL postings and just enter and pay the employee using a vendor zero voucher.
See steps below:
  1. Go to Accounts Payable > Enter an AP Invoice.
  2. Type in 0 for Vendor number and press the Tab key.
  3. Fill in the Employee Name and Address fields then click OK to continue.
  4. Put in the employee's take-home pay for Amount and set to Immediate Pay. Add description like, chk for rejected DD payroll.
  5. Leave the cost code field blank and use the same Cash GL account used in the original payroll check for the account field. Click OK to save.
  6. Pay the invoice with the proper details and click OK to post and print.
Knowledge Base Reference Number: KBA #110293
 
Details  
 
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