Error when user tries to login into iAccess:  

 

Cause:   

The user does not have the correct access rights.

 

1. Log into Vision as an Administrator.
2. Go to Configuration > Security > Users.
3. Select the user record.
4. Check to make sure the status is Active.
5. Check to determine the role for this user.
6. Go to Configuration > Security > Roles. 
7. Choose the Role for the user.
8. Under the iAccess tab, check the appropriate boxes for access for this role.
9. Save the record.